Communication Director
Integrated faxing and intelligent report distribution
Flexible and powerful, Communication Director is a leading enterprise solution tailored for healthcare information distribution. Compatible with most EHRs and customizable with multiple delivery options and telephony choices ranging from FoIP to cloud-based fax, Communication Director is designed to meet the specific information workflows of healthcare.
Extensive connectivity and compatibility with:
Intelligent, automated report and fax distribution
Communication Director utilizes SmartRoute Technology to automatically determine if and when a report should be delivered based on the unique requirements of your recipients.
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Outbound distribution works with PostScript, readable PDF, FCL, PCL and more.
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Recipients benefit from the ability to decide which reports
they want to receive – unlike the “all or nothing” capabilities of some EHRs or other faxing solutions.
Interested in distributing inbound documents? Add-on the optional Inbound Fax Management module to take advantage of paperless, automated inbound fax distribution. Or explore our other modules below!
Windows Applications
Fax from any Windows application using Communication Director DesktopFax. With options like personal and shared phonebooks as well as cover page templates, your days of printing and faxing are over.
Email-to-Fax/Fax-to-Email
Send and receive faxes as attachments in most email clients with optional email module and email-to-fax from email clients module.
EHR Integration
Integrations specially built for MEDITECH and Epic allow for faxing directly in the EMR and include fax status sent back.
Paperless Desktop Faxing
Communication Director eliminates the need to manually print and fax. Simply fax directly from your EHR/EMR, email client or Windows® application – take your pick.
Communication Director provides an audit trail for all faxes and deliveries in the System Activity Monitor (SAM).
From email, window applications and EHR/EMR
Customizable Features
Communication Director is customizable to meet your unique needs. Add on any of the optional modules to make Communication Director the only system you’ll need for faxing, report distribution and downtime reporting.
Built-in auditing and tracking
Communication Director includes built-in analytics, dashboards and audit capabilities in a format for easy access to the data you need.
with System Activity Monitor (SAM)
Option to add SmartAlert module for around-the-clock monitoring
Dashboards offer quick visualization and fast analytic
Automated failure notifications can be sent to a printer or email address
Easily manage requests for alternate delivery methods by redirecting transactions to any available delivery module
Troubleshoot, view, and monitor activity from any workstation