Communication Director
Electronic fax & intelligent report distribution for healthcare
Flexible and powerful, Communication Director is Forward Advantage's electronic fax and intelligent report distribution solution, purpose-built for healthcare. As a full-featured faxing service compatible with most EHRs, it's customizable with multiple delivery modes. For those looking for cloud faxing solutions, Communication Director offers e-faxing/cloud-based faxing, plus traditional faxing and FoIP.
Extensive connectivity and compatibility with:
A HIPAA compliant fax service built into every transmission
Healthcare organizations can't afford compliance gaps in their fax workflows. Communication Director is a HIPAA compliant fax service that auditing, giving you a secure fax online solution you can trust. Whether you need to send protected health information to external providers or require audit trails for regulatory review, Communication Director's built-in System Activity Monitor (SAM) provides access to important information. For compliance teams evaluating a HIPAA fax platform, Communication Director delivers the audit logging and activity monitoring.
One solution to fit your unique requirements
Intelligent, automated report & faxing distribution
Paperless desktop faxing
Built-in auditing and tracking
Customizable with optional modules
Intelligent, automated report and fax distribution
Communication Director utilizes SmartRoute Technology to automatically route reports and electronic faxes to the appropriate recipients based on individual delivery preferences.
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Supports multiple output formats, including PostScript and readable PDFs, helping automate report and digital fax distribution.
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Recipients benefit from the ability to decide which reports
they want to receive – unlike the “all or nothing” capabilities of some EHRs or other faxing solutions.
Interested in distributing inbound documents? Add-on the optional Inbound Fax Management module to take advantage of paperless, automated inbound fax distribution. Or explore our other modules below!
Windows® Applications
Fax from any Windows® application using Communication Director DesktopFax. With options like personal and shared phonebooks as well as cover page templates, your days of printing and faxing are over.
Email-to-Fax/Fax-to-Email
Use the optional Email module and Email-to-Fax module to send and receive faxes as attachments in most email clients. This email to fax service enables fax communication through supported email clients.
EHR Integration
Integrations specially built for MEDITECH and Epic allow for faxing directly in the EMR and include fax status sent back.
Paperless Desktop Faxing
Communication Director is an online fax service that eliminates the need to manually print and fax. With this web fax service, simply send a virtual fax directly from your EHR/EMR, email client or Windows® application. Take your pick.
Communication Director provides an audit trail for all faxes and deliveries in the System Activity Monitor (SAM).
From email, Windows® applications and EHR/EMR
Built-in auditing and tracking
Communication Director includes built-in analytics, dashboards and audit capabilities in a format for easy access to the data you need.
with System Activity Monitor (SAM)
Option to add SmartAlert module for around-the-clock monitoring
Dashboards offer quick visualization and fast analytic
Automated failure notifications can be sent to a printer or email address
Easily manage requests for alternate delivery methods by redirecting transactions to any available delivery module
Troubleshoot, view, and monitor activity from any workstation
Customizable Features
Communication Director is customizable to meet your unique needs. Add on any of the optional modules to make Communication Director the only system you’ll need for faxing, report distribution and downtime reporting.
